body{background-color:#f9f9f9;font-family:Segoe UI,Tahoma,Geneva,Verdana,sans-serif;padding:20px}.ticket-table{background-color:#fff;border-collapse:collapse;border-radius:8px;box-shadow:0 4px 8px rgba(0,0,0,.1);overflow:hidden;width:100%}.ticket-table th{background-color:#f2f2f2;color:#333;font-size:.9rem;letter-spacing:.05em;padding:12px 15px;text-align:left;text-transform:uppercase}.ticket-table td{border-bottom:1px solid #eee;color:#444;font-size:.95rem;padding:12px 15px}.ticket-table tr:last-child td{border-bottom:none}.status-badge{border-radius:12px;display:inline-block;font-size:.8rem;font-weight:700;min-width:80px;padding:5px 10px;text-align:center;text-transform:uppercase}.status-new{background-color:#e1f5fe;color:#0288d1}.status-scoped{background-color:#f3e5f5;color:#7b1fa2}.status-approved{background-color:#fff3e0;color:#ef6c00}.status-working{background-color:#e8f5e9;color:#2e7d32}.status-completed{background-color:#eceff1;color:#455a64}.ticket-link{color:#2563eb;font-weight:600;text-decoration:none}.ticket-link:hover{text-decoration:underline}.description-text{color:#666;font-style:italic}